Refund Privacy

1. General Policy

All individual refund requests are assessed on a case-by-case basis. Refunds are only granted if the request meets the eligibility criteria as outlined below. Approved refunds will be processed within 30 days from the date of receiving the cancellation request.

2. Eligibility Criteria

• Refund requests must be submitted in writing via email to info@nitps.org.
• The reason for the refund must be clearly mentioned with supporting evidence (if applicable).
• No refunds will be provided for services already availed, downloaded certificates, or completed courses.
• In case of any technical issues, the refund request must be raised within 7 days of the transaction.

3. Refund Timeline & Method

If your refund request is approved, the payment will be returned using the same mode of payment used during the transaction:

• Credit/Debit Card: Refunded back to the same card within 28 working days.
• Net Banking: Refunded to the original bank account within 28 working days.
• Other Payment Modes: Refund will be issued via cheque in the billing name provided at the time of registration.

4. Non-Refundable Cases

The following scenarios will not be eligible for refunds: